Terms & Conditions


Terms & Conditions

1. Introduction

1.1. These Terms & Conditions (hereinafter referred to as "Terms") govern the provision of coaching services by Joost Bats, HighOnAchieving, (hereinafter referred to as the "Life Coach") to the client (hereinafter referred to as the "Client").

1.2. By using the services provided by the Life Coach, the Client agrees to be bound by these Terms.

2. Services

2.1. The Life Coach agrees to provide coaching services to the Client as described in the coaching agreement signed by both parties.

2.2. The Life Coach will use their best efforts to assist the Client in achieving their goals, but the Client acknowledges that results are not guaranteed.

3. Payment

3.1. The Client agrees to pay the fees as outlined in the coaching agreement.

3.2. Payment shall be made in accordance with the payment terms specified in the coaching agreement.

3.3. All fees are fully related to the services provided by the Life Coach only.

3.4. All fees paid for life coaching services are non-refundable. Once payment is made, it is considered a commitment, and refunds will not be provided.

3.4. Additional costs will be charged separately to the Client.

3.5. Bank fees, in case of international payments, are to be paid by the Client.

4. Cancellation and Rescheduling

4.1. The Client may cancel or reschedule coaching sessions by providing 2 working days' notice to the Life Coach.

4.2. The Life Coach reserves the right to charge a fee for missed or late-cancelled sessions.

4.3. The Life Coach reserves the right to cancel sessions if the payment terms, as specified in the coaching agreement, are not met.

5. Liability

5.1. The Life Coach is not a licensed mental health professional, and their services are not a substitute for medical or psychological treatment.

5.2. The Life Coach is not liable for the Client's mental condition or any consequences arising from the coaching sessions.

5.3. Any liability is limited to two times the paid and received fee over the previous quarter.

6. Confidentiality

6.1. The Life Coach agrees to keep all information provided by the Client confidential, except as required by law.

7. Governing Law

7.1. These Terms shall be governed by and construed in accordance with Dutch law.

8. Amendments

8.1. The Life Coach reserves the right to amend these Terms at any time. The Client will be notified of any changes.

9. Entire Agreement

9.1. These Terms constitute the entire agreement between the Life Coach and the Client and supersede all prior agreements, understandings, and representations.

10. Contact Information

10.1. For any questions or concerns regarding these Terms, please contact by filling out the contact form.

By using the services of the Life Coach, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.